SHIPPING POLICY
WE'RE PROUD TO ANNOUNCE ROUTE ORDER TRACKING & PACKAGE INSURANCE!
Alina Milani is proud to partner with Route, the leader in package protection and tracking solutions. By selecting Route+ at checkout your order will be protected from damage, loss*, or theft. In the unfortunate case that your order never comes or is broken upon arrival, you can easily file a claim with Route and receive a replacement or be fully reimbursed. We are excited to offer this service to you and we highly recommend you use Route+ package protection at checkout.
*Claims for packages marked "delivered" yet not received and where there is no evidence of “porch piracy” must be made 5 days after “delivery date” but no longer than 15 days to ensure it was not misdelivered or easily found around the premises." Claims for packages presumed to be lost (where the status is not "delivered") must be filed after 7 days and within 30 days from the last checkpoint.
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WE ARE COMIN’ FOR YA!
We pack all of our Alina Milani babes with a little extra love. Make sure you have your phone ready….you might want to document our arrival. Talk about cute packaging!!!
Orders typically ship within 24-72 hours. Tracking information will be sent once your order has been shipped! Once shipped, your order should arrive within 4-6 business days depending on shipping destination.
If you have purchased Route Package Protection, please submit your claim at https://claims.route.com/